TRAVELER (32)

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PROPERTY OWNER (28)

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  • PROPERTY OWNER
    How do I delete my Vakay account?

    Please contact Support to delete your Vakay account: To ask Support a question or send a message, go to the Help Center Contact Us page Click on New Ticket and fill out the form, Support ...

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  • PROPERTY OWNER
    What If I Have Damage To Submit to the Damage Protection Plan?

    The Property Owner must submit damage notices within 14 days of guest check out, online here at https://waivo.io/damage-notice/ Please include on the form the following ...

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  • PROPERTY OWNER
    Where can I see my Rental Bookings?

    You can see your details under Rental Bookings Login to your Account by clicking on Login on the top right navigation Go to your Dashboard by clicking on your name and Dashboard Click ...

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  • PROPERTY OWNER
    Where can I see my earnings and a summary of my bookings?

    Login to your Account by clicking on Login on the top right navigation Go to your Dashboard by clicking on your name and Dashboard Click on Dashboard on the left blue side Specify ...

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  • PROPERTY OWNER
    How do I get paid?

    Login to your Account by clicking on Login on the top right navigation Go to your Dashboard by clicking on your name and Dashboard Click on Payout on the left blue side  Click ...

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  • PROPERTY OWNER
    Can I list major attractions or restaurants near my Rental?

    Login to your Account by clicking on Login on the top right navigation Go to your Dashboard by clicking on your name and Dashboard Click on Rental Properties on the left blue ...

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  • PROPERTY OWNER
    Can I sync my calendar from other websites?

    Login to your Account by clicking on Login on the top right navigation Go to your Dashboard by clicking on your name and Dashboard Click on Rental Properties on the left blue ...

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  • PROPERTY OWNER
    How do I edit my Rental Rates?

    Your rental rates can be the same amount for every night or you can change it to be a different amount for specific days or longer lengths of time. Login to your Account by clicking on Login on ...

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  • PROPERTY OWNER
    How do I edit my Rental Property?

    Login to your Account by clicking on Login on the top right navigation Go to your Dashboard by clicking on your name and Dashboard Click on Rental Properties on the left blue ...

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  • PROPERTY OWNER
    How do I add my Rental Property?

    Once you have chosen a Membership Plan to get started, then you can add your property by following the steps below. Login to your Account by clicking on Login on the top right navigation Go ...

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  • PROPERTY OWNER
    How can I switch Membership Plans?

    Login to your Account by clicking on Login on the top right navigation Go to your Dashboard by clicking on your name and Dashboard Click on the Change Plan light blue button on the left ...

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  • PROPERTY OWNER
    How do transaction fees work?

    The transaction fees are included within the commission structure for the bookings. But when issuing a refund, it’s the refund minus the transaction fees.

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